We have designed our Sales Policy and Sales Agreement to satisfy you as a customer and to inform you about the purchasing process on biletjack.com. This Sales Policy and Agreement constitute a part of our Terms of Use. By completing ticket purchase transactions on our website, you acknowledge that you have read, understood, and accepted the Sales Policy and Agreement terms, Terms of Use, and Privacy Statement. In case you have any requests or complaints, we recommend visiting the Help page or contacting us before making any ticket purchase transactions. By purchasing tickets and confirming the order, you agree that you are bound by these terms. Therefore, we emphasize that all processes, procedures, and transactions related to event tickets will be strictly governed by the terms of the Agreement.

The ticket purchase process is also subject to the following provisions: (i) special terms and conditions announced and disclosed for the event, (ii) all terms and conditions determined and disclosed by the Event Organizer(s), and/or any other disclosed terms and conditions for the event; and (iii) compliance with the event venue terms and conditions (including entry conditions). Therefore, by purchasing tickets, you agree to adhere to all terms and conditions specified and announced for the event. If you do not agree with or cannot comply with any of the specified terms and conditions, you should refrain from making a ticket purchase. Otherwise, even if you purchase a ticket, we strongly emphasize that our company will not be liable for your non-admittance to the event venue or removal from the event, and there will be no payment obligation on our part.

By confirming your order, you declare that you have read all necessary information before purchasing the ticket and accepted it. Additionally, you acknowledge in writing that you do not have a right of withdrawal and that you accept all the provisions specified in the contract. We emphasize that your pre-notification approval is an integral part of this Agreement. We also emphasize that you have been clearly informed that you will be under payment obligation upon confirmation of your ticket purchase order.